Telecom Cloud Attributes

Telecom Cloud Attributes

Telecom Clouds provide enhanced communications and collaboration tools for less cost than most organizations spend to support legacy equipment and traditional old style dedicated voice circuits. Wired telecom is considered the #1 dying industry in America and is on track for a 92% decline in revenue by 2013.
Telecom Clouds drive innovation, reduce the strain on IT, shift the risk to the provider and put you in charge. A true interoperable telecom cloud built on open standards will be 100% device and bandwidth agnostic. Enterprise telecom clouds provide layers of security and redundancy at every level: physical, network and application.

Key Attributes in a Public, Private or Hybrid Telecom Cloud


Redundant systems for electrical, heating, cooling, fire suppression and power

Fortress like data centers that are geographically dispersed

Resilient voice network with backup and overflow to multiple Tier 1 carriers

Blended managed bandwidth with failover to multiple internet providers

N+1 server hardware in a clustered framework with option for dedicated server

Carrier neutral MPLS cross connects for all major carriers

Common components and automated processes

BYOD support for bring your own device

BYOB support for bring your own bandwidth (broadband, fiber, MPLS, etc.)

Strong service level agreements for quality, performance and availability

Shared multi-tenant infrastructure

Utility pricing model based on actual metered usage

Dynamic scale up and down

Elastic storage

24x7x365 monitoring

Rapid provisioning

Real time self service portals and dashboards for users and admin

Single integrated database for directory, PBX, voice mail, fax, call recording, CDR

Integrated apps – quotes, activation, PBX setup, user portal, admin portal, billing, service

Cloud bursting to solve for unplanned capacity spikes

Built in disaster re-routing for business continuity

API toolbox to create voice mash ups

Real time metrics with detailed historical data