Telecom Cloud Attributes
Telecom Cloud Attributes
Telecom Clouds provide enhanced communications and collaboration tools for less cost than most organizations spend to support legacy equipment and traditional old style dedicated voice circuits. Wired telecom is considered the #1 dying industry in America and is on track for a 92% decline in revenue by 2013.
Telecom Clouds drive innovation, reduce the strain on IT, shift the risk to the provider and put you in charge. A true interoperable telecom cloud built on open standards will be 100% device and bandwidth agnostic. Enterprise telecom clouds provide layers of security and redundancy at every level: physical, network and application.
Key Attributes in a Public, Private or Hybrid Telecom Cloud
Redundant systems for electrical, heating, cooling, fire suppression and power
Fortress like data centers that are geographically dispersed
Resilient voice network with backup and overflow to multiple Tier 1 carriers
Blended managed bandwidth with failover to multiple internet providers
N+1 server hardware in a clustered framework with option for dedicated server
Carrier neutral MPLS cross connects for all major carriers
Common components and automated processes
BYOD support for bring your own device
BYOB support for bring your own bandwidth (broadband, fiber, MPLS, etc.)
Strong service level agreements for quality, performance and availability
Shared multi-tenant infrastructure
Utility pricing model based on actual metered usage
Dynamic scale up and down
Elastic storage
24x7x365 monitoring
Rapid provisioning
Real time self service portals and dashboards for users and admin
Single integrated database for directory, PBX, voice mail, fax, call recording, CDR
Integrated apps – quotes, activation, PBX setup, user portal, admin portal, billing, service
Cloud bursting to solve for unplanned capacity spikes
Built in disaster re-routing for business continuity
API toolbox to create voice mash ups
Real time metrics with detailed historical data