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Abacus Group, Inc. specializes in communications management software for the converged network, consolidated bill analysis software and comprehensive network and traffic studies. Our overall goal is to streamline the management of converged networks and reduce telecom and data expenses whenever possible for our corporate clients.

Our voice and data billing solutions are tailored for the specific needs of each client. These comprise Customer Equipment (CE) solutions for the desktop and Provider Equipment (PE) hosted managed solutions or a mixed approach.

Abacus Group, Inc. was founded in 1982 to participate in the opportunities provided in the newly competitive environment in the telecommunications industry. Abacus Group, Inc. is uniquely positioned to offer vast perspective on this highly competitive, ever changing, always confusing and quite fascinating industry. From the 1981 FCC decision to permit resale of telephone services for profit, to the 1984 breakup of AT&T and creation of 7 Regional Bell Operating Companies, to the most recent landmark Telecommunications Reform Act of 1996, to the proliferation of so many new companies in recent years, Abacus Group, Inc. has been a major player in this vital industry.

Headquartered in Waltham, Massachusetts, Abacus Group, Inc. has been a Massachusetts corporation for over twenty-five years. Abacus Group, Inc. received WBE certification by the SOMWBA division of the Commonwealth of Massachusetts nineteen years ago. In a telecom world of endless mergers, acquisitions, name changes and bankruptcies, Abacus Group, Inc. has achieved steady growth over twenty five years and remains confident in its abilities to provide thoughtful insights and solutions to the rapidly evolving migration to converged voice, data and video networks.

Today Abacus Group serves a client base that includes a cross section of over 2,500 system installations in high tech, finance, health care, education, government, professional service firms and general business.

It all comes down to experience --- more than twenty-five years of telecommunications experience. Abacus Group’s success is the result of providing high quality products and services, on time and within budget, and being responsive to our customer’s needs for prompt service and innovative solutions to complex billing and communication management problems. Abacus Group has extensive experience in providing software solutions to manage large, complex and converged voice, data and video networks in both the private and government sectors.

In an industry known for rapid technological change, strong competition and ongoing requirements for the convergence of telecom and data technology, Abacus Group, Inc. has emerged as an industry leader. Abacus Group, Inc. has a proven track record, a long-term commitment to the industry, and most importantly, a high level of client satisfaction.

Abacus Group, Inc. contributes ten percent of all corporate profits to the CMC Foundation, Inc.

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Jumping on the VoIP bandwagon may save money by using IP telephony for toll bypass, running a single converged network for voice and data, and benefiting from new applications like unified messaging. Abacus has a comprehensive VoIP toolkit to help you monitor VoIP performance before, during and after implementation. Avaya, Mitel, NEC, Nortel and Siemens websites provide analytical tools to help calculate the return on investment of VoIP. Cisco lists 34 VoIP customer success stories on its website. Information is also available about a Cisco-centric ROI modeling tool.

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A prestigious Boston cultural center managing 3 separate theatre venues uses an Abacus multisite solution to bill back touring production companies for voice and data services while they are in town. The production company is spared the time and expense of ordering temporary lines and has the added convenience of using their own phones and features while working away from the office.

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